My team and I are monitoring the COVID-19 situation closely and sharing resources and information here, on Facebook, on Twitter, and via my newsletter (click here to sign up).  Our goal is to help you have the latest facts at your fingertips.

If you think you have COVID-19 symptoms or have been in close contact with someone who has it, use the COVID-19 Self Assessment Tool to determine how to seek further care.​

ON THIS PAGE:

 

KEY INFORMATION SOURCES

There is a lot of information out there. The resources below are trusted and reliable.

OTTAWA PUBLIC HEALTH 

ONTARIO MINISTRY OF HEALTH

HEALTH CANADA / PUBLIC HEALTH AGENCY OF CANADA 

 

IMPACTED CITY FACILITIES AND SERVICES

Click here for information on closures, changes to hours of operation, paying your bills and more.
 

FINANCIAL SUPPORT FOR RESIDENTS AND BUSINESSES

Our federal, provincial, and municipal governments have all launched programs to support residents and businesses struggling during COVID-19. It can be hard to sift through all the information and figure out your next move. Below is a summary of the different supports available. The City of Ottawa also worked with Ottawa Public Health to put together this list of resources.

 

FEDERAL GOVERNMENT SUPPORT

For Individuals

For businesses

 

ONTARIO GOVERNMENT SUPPORT

For residents

For businesses

 

CITY OF OTTAWA SUPPORT​

 

 

OSGOODE COMMUNITY RESOURCES

  • NROCRC (Nepean, Rideau and Osgoode Community Resource Centre) is still responding to intake calls. Please contact their centre at 613 596-5626 or info@nrocrc.org
    Services from NROCRC:
    • Food Box Relief Kits: delivery will be twice per week (Monday and Thursday) - Please call 613 596-5626 x 244 or e-mail info@nrocrc.org. This free service is available to seniors, those living with a disability, and those caring for an elderly person.
    • Food Vouchers: are available for pick up/delivery. Clients are being asked to please call ahead for any pick-ups. Call 613-596-5626 or email info@nrocrc.org. This service is available to any vulnerable, isolated community members (no age restrictions).
    • Emergency Baby Cupboard: services are still available. Clients are being ask to please call ahead for any pick-ups. Please call 613-596-5626 or email info@nrocrc.org.
    • Mental Health Support: Counsellors are here to help if you need mental health support to help you cope with the COVID-19 pandemic.  Call 613-596-5626 ext 249
    • Intake Services: will be available through telephone – Please call 613-596-5626 ext 249.
    • The EarlyOn Program is sending out weekly online activities participants through distribution lists. Please email rawni@nrocrc.org for more information.
    • Virtual Zumba Class Every Tuesday evening from 6:00 pm – 7:00 pm on ‘Zoom’. Please e-mail lziebell@nrocrc.org for details. This is available for adults and seniors.
    • OESP inquiries, please contact 613-596-5626 and leave a voice-mail. We will be returning calls. Due to high call volume please be patient
  • The Trinity Bible Church volunteers are available to help seniors 65+ in need of groceries or help with errands and/or medical appointments . You can contact Elizabeth at 613-826-2444; Greg at 613-826-4695 or Shirley/Richard at 613 826-2444 for more details.
  • ROSSS (Rural Ottawa Senior Support Services) has partnered with local grocery stores to offer free grocery delivery if you are 55+ or an adult living with a disability. Call 613-692-4697 or 613-821-1101
  • A Friendly Voice is available to those who are 55+. The free service is available from 8am-12am 7 days a week. Call 613-692-9992 or 1-855-892-9992.
  • Findlay Creek Community Association has launched an online platform for those requesting assistance.
  • Vitality Physiotherapy and Wellness Centre is offering free 10-min virtual consultations via telehealth for anybody that may have musculoskeletal or orthopedic injuries. Clients can call 613-425-7700 or email mina@vitalitypt.ca to schedule a 10-minute session with one of the Physiotherapists who can help determine your best course of action.
  • Osgoode Care Centre is offering a special way to connect with families while keeping everyone healthy. If you would like to Facetime with your loved one, please call 613-821-1034 ext 248 to arrange.
  • Manotick Village Community Association has set up a Facebook group to connect residents who need assistance with those available to help. If you need help getting supplies, you can post a request. If you are able to help out, you can post your offer to help and outline what you can do. The group also features updates on what local businesses are doing to help. If you are not on Facebook, you can email president@manotickvca.org.
  • The Osgoode Youth Association (O-YA) building has started a Virtual Youth Centre so we can continue to offer support, resources and a sense of connection to Osgoode Ward youth during this crisis. ​
  • Greely Lions can be reached at COVID-19@greelylions.ca  primary telephone: Lion David Eggett (613) 862-7692, Secondary telephone: Lion Heather Chilvers (613) 435-0035  if anyone is needs assistance during this time of need.  
  • Seniors-only shopping hours: All Independent Grocery stores are open 7am to 8 am for seniors (65+) shopping only; Shoppers Drug marts have opened their doors from 7 am – 8 am for seniors (65+) shopping only; Sobey’s Grocery Stores have opened their doors from 7am – 8 am for seniors (65+) shopping only.

 

INTERNET CONNECTIONS

  • Due to the recent COVID-19 regulations for everyone to stay home many households are experiencing issues with their internet service from various providers.
  • I have received an update from our local Xplornet Dealer, Canada Connex that Xplornet subscribers in Eastern Ontario can now call them directly for prompt service to avoid waiting on hold with the general Xplornet technical support line.
  • You can ask for Arthur Taillon by calling 1-866-977-6658 or directly by email at arthur.taillon@canadaconnex.com

 

MENTAL HEALTH HELP DURING COVID-19

 

 

Kids Come First starts immunization clinic for children

Kids Come First Health Team has opened a Children’s Immunization Clinic for infants and children under two (2) years of age in the Ottawa region who are unable to get their routine first series of immunizations due to COVID-19 closures. CHEO, community pediatricians, Ottawa Public Health (OPH) and CANImmunize, all partners in the Kids Come First Health Team, saw the need to provide another option and reduce barriers they might be facing in safely getting their children’s primary series of immunizations during this unprecedented time.

The purpose of the Children’s Immunization Clinic is for children under two (2) years of age to receive or continue their primary series of vaccinations, which includes:

  • 5-in-1 vaccine (diphtheria-pertussis-tetanus-polio-Haemophilus influenzae type B) (2, 4, 6, 18 months)
  • pneumococcal conjugate vaccine (2, 4, 12 months)
  • rotavirus vaccine (2, 4, 6 months)
  • meningococcal conjugate type C (12 months)
  • measles-mumps-rubella vaccine (12 months)
  • chicken pox vaccine (15 months)

This immunization clinic does not replace the need for well-baby visits with primary care providers. Primary series of vaccines should first consult their primary care provider. 

CHEO on Tuesday, April 28 and, going forward, will take place Tuesdays, Wednesdays and Thursdays.

Families can call Ottawa Public Health (OPH) at 613-580-6744 to arrange an appointment at the Children's Immunization Clinic.

The clinic is not offering preschool boosters (ages 4 – 6 years), adolescent boosters (ages 14 – 16 years) or the school-based series for Hepatitis B, HPV and meningococcal conjugate vaccines (normally given in grades 7 and 8).

For more information, please visit the OPH website: OttawaPublicHealth.ca/immunizationTo keep track of vaccinations, please use CANImmunize, a digital vaccination record for Canadians.